Is fully independent financial advice available from BMA Services?

Yes.

Who are BMA Services' current partners?

So far, we have engaged AWD Chase de Vere to provide independent financial advice and financial product comparison services and Heath Lambert, one of the UK's leading independent insurance brokers to provide a wide range of insurance products tailored to doctors' needs.

Why were they selected and how rigorous was the selection process?

We scoured the entire financial services market to identify high quality and financially secure companies and we have selected those which we consider are best able to provide the range of products and services that members value and expect. All companies invited to tender were rigorously vetted and scrutinised to ensure that the BMA's strict quality standards were met.

What other financial products and services are BMA Services likely to provide in the future?

We are always looking to provide new and enhanced benefits and services to members, so keep an eye out for news about developments on this website, the BMA website and in insight published regularly in BMA News.

Is this range of products and services only available to BMA members?

Yes. Non-members have access to this website to see what membership benefits are available but you need a BMA membership number in order to take advantage of them.

Why did the relationship between BMA Services and the previous provider, Wesleyan/Medical Sickness, come to an end?

The BMA felt that in order to offer the choice of products and services to its members it should partner with a range of specialist providers rather than a sole provider.

When did the change from Wesleyan/Medical Sickness to the new providers take place?

Independent financial advice and general insurance products from the new providers became available to BMA members on 12 September 2005.

Will my policies with Wesleyan/Medical Sickness be affected by the change of providers?

No, but as a consequence of the new arrangements the BMA is no longer associated in any way with Wesleyan or Medical Sickness.

Should I consider moving my policies taken out prior to 12 September 2005 to the new BMA Services?

Policies taken out through BMA Services prior to 12 September 2005 are not affected by the change of providers. If you consider it an appropriate time to review your current policies we hope you will use the new BMA Services.

Why is my Medical Sickness credit card no longer BMA branded?

Since the BMA parted company with Wesleyan/Medical Sickness their credit card is no longer endorsed by the BMA, and as such does not carry the BMA brand.

How can I contact my local BMAS Adviser?

By visiting www.bmas.co.uk, or by phoning 0845 609 2008. Arrangements will be made for your local BMA Services adviser to come and visit at a time convenient for you.

Whom should I contact if I have a query or complaint about an existing policy provided by Wesleyan/Medical Sickness prior to 12 September 2005?

Contact Wesleyan in writing at:

Complaints Department
Wesleyan Assurance Society
Colmore Circus
Birmingham
B4 6AR

Or by telephone using the contact number shown on your documentation or on 0808 100 1884.

Whom should I contact if I have any complaints about the advice received since the launch of the new BMA Services on 12 September 2005?

In the first instance, please contact:

Independent financial advice, mortgages and loans comparison service
The Complaints Supervisor
AWD Chase de Vere
Washbrook House
Lancastrian Office Centre
Talbot Road
Manchester
M32 0FP
Tel: 0161 848 3498

General insurance
Michelle Levitt
Heath Lambert
Phoenix Court
Jacobs Well Lane
Wakefield
WF1 3PB
Tel: 0161 848 3300

BMA Services is a trading name and trademark of the British Medical Association. The British Medical Association is an introducer appointed representative of AWD Chase de Vere Ltd (AWDCDVL) and Heath Lambert Limited (HLL). AWDCDVL is an independent financial adviser. HLL arranges and provides services in respect of general insurance products. AWDCDVL and HLL are authorised and regulated by the Financial Services Authority. AWDCDVL and HLL are licensed by the BMA to trade as BMA Services.